The Problems Faced by the Teachers and the Students during Implementation of English Online Learning Process in Senior High School Kota Solok

In online learning, there are various problems experienced by the teachers and the students. Therefore, this research was conducted to find out how the implementation of online learning in the English learning process, to find the problems faced by the teachers and the students, and to find the students' perceptions of the implementation of online learning during the English learning process. This research was conducted at SMAN 2 and SMAN 3 Kota Solok. This research was descriptive research and used Conversational Analysis to analyze the teacher and the student interactions. The data of this study were obtained through the transcriptions of the teacher and the student interactions on video recordings of Zoom and Google Classroom meetings, interviews with the teachers and the students regarding the problems they faced, and distributed e-questionnaires to the students related their perceptions of online learning. The results of this study found that pre-meeting and post-meeting activities were carried out through WhatsApp and Google Classroom asynchronously. Meanwhile, this meeting activity was carried out through a synchronous Zoom Cloud Meeting where the teacher used Scientific Approach. However, there were several stages of learning that were not carried out, such as motivating, apperception, associating, communicating, and reflecting. In addition, there were several problems were faced by the teachers, namely low student motivation, limited time, difficulty accessing the internet due to weak signals, difficulty in conveying certain materials, and difficulties in getting students involved during the learning process even though they have used various methods. Then, several problems werere also faced by the students, such as poor physical condition and lack of motivation, difficulty interacting with the teachers and the classmates, difficulty accessing the internet, difficulty adapting to the methods used by teachers. Lastly, students had a positive perception of online learning, where they agree that online learning has advantages in social interaction, social presence, and performance.