Items where Author is "Putri, Meisi Wahyuni"
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Monograph
Putri, Meisi Wahyuni (2026) Analisis Penanganan Complaint Guest dengan Metode LEARN (Listen, Empathize, Apologize, React, Notify) dalam Meningkatkan Service Excellence di Four Points by Sheraton Bandung. Working Paper. FPP UNP.