Items where Author is "Putri, Amelia Eka"

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Putri, Amelia Eka (2016) Analisis Perbaikan Kualitas Layanan Dengan Mengintegrasikan Model Kano – Quality Function Deployment (QFD) pada Jasa Perbankan (Studi Kasus : Bank BRI Unit Surian Kabupaten Solok). Skripsi thesis, Universitas Negeri Padang.

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