Items where Author is "Benita, Puti Andini"

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Benita, Puti Andini (2018) Pengaruh Kepuasan Pelanggan dan Biaya Beralih terhadap Retensi Pelanggan pada Nasabah Tabungan Bank Nagari Cabang Utama Padang. Skripsi thesis, Universitas Negeri Padang.

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