Pengaruh Kepuasan Pelanggan dan Biaya Beralih terhadap Retensi Pelanggan pada Nasabah Tabungan Bank Nagari Cabang Utama Padang

Benita, Puti Andini (2018) Pengaruh Kepuasan Pelanggan dan Biaya Beralih terhadap Retensi Pelanggan pada Nasabah Tabungan Bank Nagari Cabang Utama Padang. Skripsi thesis, Universitas Negeri Padang.

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Item Type: Thesis (Skripsi)
Subjects: H Social Sciences > HD Industries. Land use. Labor > HD28 Management. Industrial Management
Divisions: Fakultas Ekonomi > Manajemen - S1
Depositing User: Arlianis
Date Deposited: 10 Sep 2018 08:36
Last Modified: 10 Sep 2018 08:36
URI: http://repository.unp.ac.id/id/eprint/16694

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