Items where Year is 2026

A

Achyar, Novriyanti and Sarianti, Rini and Novriyanti, Ernie (2026) Ambidexterity: Strategi Menghadapi Dinamika Dunia Pendidikan. In: Ambidexterity: Strategi Menghadapi Dinamika Dunia Pendidikan. Deepublish Publisher, Yogyakarta, pp. 1-67. ISBN 978-634-01-2046-2

Achyar, Novriyanti and Sarianti, Rini and Novriyanti, Ernie and Widiawati, Widiawati (2026) Building Educational Relationships: An Analysis of Teacher Interpersonal Communication Levels in Two Senior High Schools. Jurnal Konseling dan Pendidikan, 14 (1): -. pp. 347-361. ISSN Print: 2337-6740;dan Online: 2337-6880

Adli, Insanul (2026) Penerapan Prosedur Income Auditor dalam Meningkatkan Akurasi Laporan Pendapatan di Radisson Golf & Convention Batam. Working Paper. FPP UNP.

Aji, Dayinta Putri Listya (2026) Prosedur Penanganan Reservasi Kamar melalui Property Management System (PMS) Department Front Office di Aston Batam Hotel & Residence. Working Paper. FPP UNP.

Al-Haris, Aziz (2026) Analisis Penerapan Sequence of Service dalam Meningkatkan Kualitas Pelayanan Restoran: Studi Kasus pada Departmen Food & Beverage Service di Harris Resort Barelang Batam. Working Paper. FPP UNP.

Aldi, Aldi (2026) Peran Bellboy dalam Membentuk First Impression Tamu di Lobby Hotel Mercure Padang. Working Paper. Manajemen Perhotelan FPP UNP, Padang.

Alfarisi, Muhammad Adam (2026) Analisis Penerapan Standar Pelayanan Prosedur (SOP) Public Area Attendan dalam Menjaga Kebersihan Area Publik: Studi Kasus pada Departmen Housekeeping di Harris Resort Barelang Batam. Working Paper. FPP UNP.

Alfath, Maulana Jihad (2026) Peran Public Area Attendant dalam Menjaga Kebersihan dan Kenyamanan Area Publik di The Balcone Suite & Resort Bukittinggi. Working Paper. Manajemen Perhotelan FPP UNP, Padang.

Amalnur, Dinda Sari Dewi Mandolina (2026) Penanganan Kesalahan Distribusi Pakaian Tamu pada Layanan Guest Laundry di Novotel Pekanbaru. Working Paper. FPP UNP.

Anelca, Sophie (2026) Koordinasi antara Food and Beverage Product dan Food and Beverage Service dalam Menunjang Kualitas Pelayanan Breakfast ketika Jumlah Tamu Meningkat di Novotel Pekanbaru. Working Paper. FPP UNP.

Arianto, Defri (2026) Analisis Peran Income Audit dalam Pengawasan Pendapatan Hotel di Harper Premier Nagoya – Batam. Working Paper. Manajemen Perhotelan FPP UNP. (In Press)

Arini, Stevina (2026) Analisis Penerapan Standar Operasional Prosedur (SOP) Front Office dalam Menangani Kendala Keterlambatan Kesiapan Kamar (Room Unready) saat Check-In din The Premiere Hotel Pekanbaru. Working Paper. FPP UNP.

Artikanedi, Aura (2026) Penerapan Standar Pelayanan Prosedur (SOP) Clear Up dalam Mendukung Kepuasan Tamu Studi Kasus di Rock Salt Beach Club & Bar Harris Ressort Barelang Batam: Laporan Studi Kasus. Working Paper. FPP UNP.

Asni, Nur (2026) Penerapan SOP Supporting Data pada Bagian Income Audit di Aston Inn Gideon Batam. Working Paper. FPP UNP.

Atari, Marsya Putri (2026) Peranan Pastry Section dalam Meningkatkan Kualitas Produk Food and Beverage di Aston Nagoya City Hotel. Working Paper. FPP UNP.

Aziza, Nur (2026) Hambatan Komunikasi antara Food and Beverage Service dan Food and Beverage Product dalam Penyajian Family Style di Basil Restaurant Aston Batam Hotel & Residence. Working Paper. FPP UNP.

B

Bissyafaqi, Hady Uqsimu (2026) Penanganan Lost and Found pada Departmen Houskeeping di Hotel Four Points by Sheraton Batam. Working Paper. FPP UNP.

Budiman, Sandi (2026) Prosedur Penanganan Keluhan Tamu oleh Front Office di Pangeran Beach Hotel Padang. Working Paper. FPP UNP.

Budiman, Sandi and Kasmita, Kasmita and Messakh, Dion Estefan (2026) Prosedur Penanganan Keluhan Tamu oleh Front Office di Pangeran Beach Hotel Padang. Working Paper. Manajemen Perhotelan FPP UNP, Padang.

C

Cahyani, Fadila Eka (2026) Laporan Studi Kasus di Whiz Prime Khatib Sulaiman Padang. Working Paper. FPP UNP.

Cahyati, Puja Putri (2026) Kualitas Pelayanan Waitress dalam Menciptakan Hearftfeelt Experience pada Pelayanan Breakfast Studi Kasus di Harris Cafe Harris Resort Barelang Batam. Working Paper. FPP UNP.

Chania, Nilam (2026) Analisis Penanganan Ketidaksesuaian Pesanan dan Keterlambatan Penyajian sebagai Upaya Peningkatan Kualitas Layanan Operasional Yumcha ( All you can eat ). Working Paper. FPP UNP.

D

Darmayanti, Adinda Fatimah (2026) Laporan Studi Kasus di Aston Batam Hotel & Residence. Working Paper. FPP UNP.

Dzakira, Farah (2026) Efektivitas Program Mercure Service Culture terhadap Kualitas Pelayanan Karyawan di Hotel Mercure Padang. Working Paper. FPP UNP.

Dzakyyev, Ariya Elza (2026) Implementasi Minibar Attendant di Aston Nagoya City Hotel. Working Paper. FPP UNP.

E

Efenda, Larashati (2026) Analisis Penerapan Sequence of Service pada Pelayanan Breakfast dalam Mendukung Guest Experience di Fahira Hotel Syariah Padang. Working Paper. FPP UNP.

Elvanda, Shara (2026) Analisis Penerapan Sequence of Service Waiter/Waitress di Anai Restaurant Rocky Plaza Hotel Padang. Working Paper. FPP UNP.

F

Fadhilah, Amanda (2026) Analisis Peran Store Requisition (SR) dalam Mendukung Pengendalian Distribusi Barang Operational Studi Kasus pada Harris Resort Barelang Batam. Working Paper. FPP UNP.

Fadhilah, Nailatul (2026) Pelaksanaan SOP Purchase Request (PR) dalam Proses Pengadaan Barang di Harris Resort Barelang Batam. Working Paper. FPP UNP.

Fadilla, Rahma (2026) Peranan Commis dalam Mendukung Kualitas Produksi Kitchen di Harris Resort Barelang Batam. Working Paper. FPP UNP.

Fadillah, Fandi (2026) Analisis Penerapan Standar Operasional Prosedur Departemen Housekeeping dalam Menunjang Kualitas Pelayanan. Working Paper. FPP UNP.

Faritzi, Fachri Ahmad (2026) Analisis Peningkatan Kualitas Pelayanan Front Office dalam Menciptakan Kepuasan Tamu di Harris Resort Barelang Batam. Working Paper. FPP UNP.

G

Goddiva, Deco Anugrah (2026) Laporan Studi Kasus: Penerapan Standar Operasional (SOP) Housekeeping terhadap Kebersihan Area Lobby Hotel Daima Padang. Working Paper. FPP UNP.

Gunawan, Rina (2026) Laporan Studi Kasus Prosedur dan Alur Proses Sosialisasi Banquet Event Order (BEO) oleh Departemen Sales & Marketing di Pangeran Beach Hotel. Working Paper. FPP UNP.

Gunawan, Rina and Kasmita, Kasmita and Wulansari, Wulansari (2026) Prosedur dan Alur Proses Sosialisasi Banquet Event Order (BEO) oleh Department Sales & Marketing di Pangeran Beach Hotel Padang. Working Paper. Manajemen Perhotelan FPP UNP, Padang.

H

Hadi, Fadil Abdul (2026) Analisis Prosedur Penanganan Kamar Suite Room oleh Room Attendant: Studi Kasus pada Departemen Housekeeping di Harris Resort Barelang Batam. Working Paper. FPP UNP.

Handraina, Elsa (2026) Implementasi Personalized Service oleh Guest Relation Officer dalam Meningkatkan Kepuasan Tamu di Aston Batam Hotel & Residence. Working Paper. FPP UNP.

Hayati, Suci Mardiyah (2026) Peran Front Office dalam Membangun Kesan Pertama yang Positif bagi Tamu di Favehotel Nagoya Batam. Working Paper. FPP UNP.

Hermanto, Ananda Fadila (2026) Implementasi Proses Rekrutmen dan Seleksi Karyawan pada Human Resources Department di Aston Batam Hotel & Residence. Working Paper. FPP UNP.

J

Julianti, Fiandra (2026) Analisis Peran Order Taker Housekeeping Departemen dalam Meningkatkan Efektivitas Operational Housekeeping di Aston Batam Hotel & Residence. Working Paper. FPP UNP.

Jumadi, Arya (2026) Laporan Studi Kasus: Prosedur Handling Check-In Tamu Walk-In di Front Office Hotel Aston Inn Gideon Batam. Working Paper. FPP UNP.

K

Kansa, Radinnda Nabillah (2026) Tantangan Housekeeping Public Area dalam Menangani Event Besar di Sheraton Grand Jakarta Gandaria City. Working Paper. FPP UNP.

Khairana, Alyaa Shofaa (2026) Analisis Efektivitas Koordinasi antar Divisi dalam Penanganan Gangguan Teknis pada Pelaksanaan Event di Hotel JW Marriott Jakarta. Working Paper. FPP UNP.

Kurniawan, Edwin (2026) Laporan Studi Kasus: Analisis Efisiensi Waktu Room Turnaround untuk Meningkatkan Standarisasi Kualitas Kamar: Studi Kasus pada Hotel Harris Batam Center. Working Paper. FPP UNP.

L

Lena, Mai Sri (2026) The Role of Virtual and Augmented Reality in Young Learners’ Motivation in English Learning. In: Artificial Intelligence and the Metaverse in Education. Wiley, pp. 259-283. ISBN Print 9781394335619 dan Online: 9781394335640

Lena, Mai Sri and Nikolov, Marianne (2026) Parents’ Roles in Young Learners’ Motivation and Taskengagement in Indonesian Primary Schools: Questionnaire Development and Validation. National Library Medice. pp. 1-28.

Lena, Mai Sri and Nikolov, Marianne (2026) A Systematic Review of Factors Influencing Young Learners’ Motivation to Learn English. SiSAL Journal, 17 (1). pp. 55-75. ISSN 2185-3762

Lena, Mai Sri and Nikolov, Marianne (2026) A Validation Study on EFL Teachers' Roles in Indonesian Students’ Motivation and Task Engagement. Social Sciences & Humanities Open: 102542. pp. 1-10. ISSN 2590-2911

Lena, Mai Sri and Nikolov, Marianne and Toth, Edit (2026) Modelling Factors Associated with Indonesian Fifth Graders’ English Learning Motivation and Task Engagement. Original Research, 11. pp. 1-10.

Lena, Mai Sri and Nikolov, Marianne and Toth, Edit (2026) Young Learners' and Parents' Views on How Parental Support Shapes English Learning Motivation and Task Engagement. Acta Psychologica. pp. 1-11.

Leni, Mai Sri and Refnaldi, Refnaldi and Trisno, Edi and Netriwati, Netriwati (2026) University students’ English Learning Outcomes and their Perceptions of Learning English Through WhatsApp Discussions. The JALT CALL Journal, 22 (1). pp. 1-20. ISSN 1832-4215

Lubis, Baihaqi Siddik and Sitepu, Melyani Sari and Lena, Mai Sri (2026) A Bibliometric Analysis of Research on Social Studies Education in Primary Schools: Performance Analysis and Scientific Mapping. Innovation in Educational and Cultural Research, 7 (3). pp. 455-471. ISSN Print: 2722-9688 dan Online: 2722-9696

Luxvi, Masyariq Anwar (2026) Prosedur Kerja Make Up Room di Hotel Harper Premier Nagoya Batam. Working Paper. FPP UNP.

M

Maghribi, Ihsan Al (2026) Analisis Penanganan Guest Request oleh Concierge dalam Meningkatkan Kualitas Pelayanan: Studi Kasus pada Departmen Front Office Aston Batam Hotel & Residence. Working Paper. FPP UNP.

Mardhatillah, Aulia (2026) Laporan Studi Kasus: Peranan Food & Beverage dalam Membantu Store Request dan Market List terhadap Kelancaran Operasional F&B Department di Hotel Grand Zuri Lubuklinggau. Working Paper. FPP UNP.

Maulana, Rafi (2026) Penerapan SOP Room Attemdant di Aston Nagoya City Hotel. Working Paper. FPP UNP.

Maysarah, Anisa (2026) Analisis Efektivitas Standar Operational Prosedur (SOP) Pramusaji dalam Meningkatkan Kualitas Pelayanan di Departmen Food and Beverage Service Whiz Prime Hotel Padang. Working Paper. FPP UNP.

Meyza, Adra Yonata (2026) Peran Concierge dalam Meningkatkan Loyalitas dan Kepuasan Tamu di Harper Premier Nagoya. Working Paper. FPP UNP.

Mulya, Paulina Putri (2026) Pengaruh Peningkatan Tingkat Occupancy Hotel terhadap Beban Kerja Departemen Pastry di Hotel Marriott Batam Harbour Bay. Working Paper. FPP UNP.

Mulyani, Vauziah and Kasmita, Kasmita and Alfino, Alfino (2026) Analisis Proses Pembuatan dan Penyajian pada Bread Pudding Dessert Breakfast di Pangeran Beach Hotel. Working Paper. Manajemen Perhotelan FPP UNP, Padang.

Mustakinah, Halini (2026) Analisis Peran Front Desk dalam Meningkatan Efektivitas Proses Check-In melalui Koordinasi Antar Departemen di Hotel AP Premier Batam. Working Paper. FPP UNP.

Muthahari, Muhammad Fadhli (2026) Analisis Penerapan Standar Kebersihan Make Up Room oleh Room Attendant dalam Menjaga Barang Milik Tamu di Harper Premier Nagoya-Batam. Working Paper. FPP UNP.

Mutiara, Susi (2026) Peran Human Resources Department dalam Mendukung Pengelolaan Sumber Daya Manusia di Aston Nagoya City Hotel dan Favehotel Nagoya Batam. Working Paper. FPP UNP.

N

Nardhine, Nhafifa (2026) Analisis Proses Rekruitmen dalam Menentukan Penerimaan Karyawan di Hotel Four Points by Sheraton Batam. Working Paper. FPP UNP.

Nasution, Saima Putri (2026) Penanganan Standar Keamanan Pangan dalam Penyajian Makanan Khusus Bebas Gluten di Four Point by Sheraton Batam. Working Paper. FPP UNP.

Noandsi, Regina Aqila (2026) Prosedur Penerapan Hygiene dan Sanitasi pada Kitchen Department di Turi Beach Resort Batam. Working Paper. FPP UNP.

O

Orenza, Hafiz (2026) Peran Sales dan Marketing Communication dalam Mendukung Peningkatan Penjualan di Hotel Harper Premier Nagoya Batam. Working Paper. FPP UNP.

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Paddila, Paddila (2026) Laporan Studi Kasus Rendahnya Kualitas Pelayanan terhadap Loyalitas Tamu di Madani Hotel Medan. Project Report. Manajemen Perhotelan FPP UNP, Padang.

Pitri, Nopia (2026) Peran Product Knowledge dalam Proses Taking Order di Basil Restaurant Aston Batam Hotel and Residence. Working Paper. FPP UNP.

Prima, Arizal Putra (2026) Studi Kasus Penanganan Kesalahan Pengantaran Menu Room Service di Nongsa Point Marina Batam. Working Paper. FPP UNP.

Puspita, Anis Dela (2026) Penerapan Prosedur Pengamanan Barang Tamu Selama Meeting Break di Area Banguet Hotel Four Point by Sheraton Batam. Working Paper. FPP UNP.

Putra, Leo Panca (2026) Analisis Penanganan Komplain Tamu Akibat Kesalahan Penitipan Ice Gel di The ZHM Premiere Hotel Padang. Working Paper. FPP UNP.

Putri, Dhabita Zifa (2026) Studi Kasus Penerapan Prosedur FIFO (First in first out) pada Penyimpanan Bahan Baku di Kitchen Department pada Hotel AP Premier Batam. Bachelor/Skripsi thesis, Universitas Negeri Padang.

Putri, Elsa Anjelina (2026) Analisis Kualitas Penanganan Linen pada Bagian Loundry dalam Mendukung Operational Housekeeping Department di The ZHM Premiere Hotel Padang. Working Paper. FPP UNP.

Putri, Nova Merdwiani (2026) Penanganan Tamu Early Check In Saat Kamar Belum Siap di Favehotel Olo Padang. Working Paper. FPP UNP.

Putri, Ribby Dwita (2026) Analisis Penerapan Audit terhadap Pelayanan Food and Beverage Service di Four Point by Sheraton Batam. Working Paper. FPP UNP.

Putri, Sahgira Melka (2026) Upaya Penanganan Tingkat Hunian Kamar di Basil Restaurant Aston Batam Hotel & Residence. Working Paper. FPP UNP.

Putri, Syuhaida (2026) Analisis Peran Front Office dalam Menjamin Kelancaran Proses Check-in berdasarkan SOP: Studi Kasus di Banyan Tree Bintan. Working Paper. FPP UNP.

R

Rachmadani, Restu Salwa (2026) Peran Guest Relation Officer dalam Penanganan Keluhan Tamu di Aston Batam Hotel and Residence. Working Paper. FPP UNP.

Rafli, Glendi (2026) Analisis Penerapan Standar Pelayanan Prosedur (SOP) dalam Penyimpanan Bahan Baku Bar pada Departmen F&B Service di Harris Resort Barelang Batam. Working Paper. FPP UNP.

Rahmadani, Masrha and Kasmita, Kasmita and Messakh, Dion Estefan (2026) Pelaksanaan Standar Operasional Prosedur (SOP) Check-in Tamu di Bagian Front Office Hotel Pangeran Beach. Working Paper. Manajemen Perhotelan FPP UNP.

Rahmah, Annisa Dwi (2026) Analisis Implementasi Standard Operating Procedure (SOP) VIP Guest Handling pada Kondisi Unexpected VIP Arrival di Aston Batam Hotel & Residence. Working Paper. FPP UNP.

Rahmaniya, Rahmaniya (2026) Analisis Tugas Order Taker Housekeeping dalam Penyediaan Kebutuhan Room Attendant serta Pelayanan Request Tamu di Rocky Plaza Hotel Padang. Working Paper. FPP UNP.

Rahmi, Tiara Amelia (2026) Penanganan Keterlambatan Penyajian Makanan kepada Tamu di Lime Coffee Shop di Fave Hotel Olo Padang. Working Paper. FPP UNP.

Ramadani, Tiara Ekda (2026) Prosedur Pengelolaan Persediaan Barang di Departemen Accounting di Yello Hotel Harbour Bay Batam. Working Paper. FPP UNP.

Ramadhani, Ezi (2026) Analisis Koordinasi Front Office dengan Departemen Housekeeping dalam Meningkatkan Kualitas Pelayanan Tamu di Fahira Hotel Syariah Padang. Working Paper. FPP UNP.

Ravida, Salsa (2026) Analisis Pengelolaan Persediaan Guest Supplies dan Amenities dalam Mendukung Kelancaran Operasional Departemen Housekeeping di The ZHM Premiere Hotel Padang. Working Paper. FPP UNP.

Renata, Tiara (2026) Studi Kasus Proses Adaptasi Mahasiswa Tata Rias dan Kecantikan dalam Menghadapi Tantangan Praktik Industri di PT Martha Beauty Gallery. Working Paper. Tata Rias dan Kecantikan FPP UNP, Padang.

Rezki, Asyumadil (2026) Pengelolaan Arus Barang Masuk melalui Proses Receiving di Daima Hotel Padang. Working Paper. FPP UNP.

Rhamadan, Fajar (2026) Implementasi Standar Grooming pada Staff Food and Beverage Service di ZHM Premiere Hotel Padang. Working Paper. FPP UNP.

Rifo, Robhil Vande (2026) Analisis Pengendalian Food Waste pada Bagian Pastry di Hotel Pangeran Beach Padang. Working Paper. FPP UNP.

Rivalni, Prasetya Aldi (2026) Analisis Strategi Pengelolaan Media Sosial Studi Kasus pada Departemen Marketing Communication di Harris Resort Barelang Batam. Working Paper. FPP UNP.

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Salsabila, Chaira (2026) Analisis Miskomunikasi antara Tim Kitchen dan Food & Beverage Service Terkait Menu Sold Out. Working Paper. FPP UNP.

Salsabila, Nasya (2026) Peran Housekeeping dalam Penanganan Kasus Kehilangan Barang Tamu di Kamar Hotel di Grand Rocky Hotel Bukittinggi. Working Paper. FPP UNP.

Salsabila, Salsabila (2026) Laporan Studi Kasus di Whiz Prime Khatib Sulaiman Padang. Working Paper. FPP UNP.

Saputra, Egi (2026) Analisis Tugas dan Tanggungjawab Order Taker dalam Mendukung Pelayanan pada Housekeeping Department di Harper Premier Nagoya Batam. Working Paper. FPP UNP.

Sari, Nur Karmira (2026) Studi Kasus Keterlambatan Pencairan Dana Part-Time Cast Advance dalam Proses Pengajuan Human Resource ke Departemen Finance di Harris Resort Waterfront Batam. Working Paper. FPP UNP.

Sari, Riza Asmanita (2026) Kendala dan Solusi Pelayanan Ala Caret Saat Jam Sibuk di Basil Restaurant Aston Batam Hotel & Residence. Working Paper. FPP UNP.

Sari, Yessa Esaura and Kasmita, Kasmita and Afni, Gus (2026) Analisis Efektivitas Pengelolaan Administrasi Kitchen dalam Mendukung Kelancaran Operasional Food and Beverage Product Department di Pangeran Beach Hotel Padang. Working Paper. Manajemen Perhotelan FPP UNP, Padang.

Siana, Suci Putri (2026) Efektivitas Inventory Linen dan Guest Amenities terhadap Divisi Housekeeping di Fave Hotel Nagoya Batam. Working Paper. FPP UNP.

Sinaga, Netti Karolita (2026) Analisis Prosedur Pembersihan Kamar Tamu oleh Room Attendant dalam Meningkatkan Kenyamanan Tamu di Hotel Rocky Plaza Padang. Working Paper. FPP UNP.

Suryani, Lilis and Bentri, Alwen and Zen, Zelhendri and Amsal, Mutiara Felicita and Rayendra, Rayendra and Zahara, Leni (2026) Development of Interactive Learning E-Modules in Geography Subjects in High School. Jurnal Penelitian Pendidikan IPA (Journal of Research in Science Education), 12 (3). pp. 559-564. ISSN Print : 1907-1744 dan Online : 2460-1500

Syaharani, Halimah (2026) Optimalisasi Pelayanan Breakfast oleh Waiter atau Waitress di Basil Restaurant Aston Batam Hotel & Residence. Working Paper. FPP UNP.

Syaharani, Septi Nurul (2026) Strategi Front Office dalam Membangun Guest Satifaction di Aston Nagoya City Hotel Batam. Working Paper. FPP UNP.

Syahdan, M (2026) Prosedur Kerja Public Area Attendant: Studi Kasus pada Departmen Housekeeping di Harris Resort Balerang Batam. Working Paper. FPP UNP.

Syakib, Lexi Andrean (2026) Penanganan Keluhan Tamu terhadap Hama Lalat dan Nyamuk melalui Optimasi Hygiene dan Sanitasi Area Bar di Four Point by Sheraton Batam. Working Paper. FPP UNP.

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Tahir, Fadilah Arfah (2026) Strategi Penanganan Keluhan saat Tingkat Hunian Kamar Tinggi di Basil Restoran Aston Batam Hotel & Residence. Working Paper. FPP UNP.

Tanzila, Nurul (2026) Laporan Studi Kasus Tugas dan Tanggungjawab Sales Secretary atau Sales Administrasi di Aston Batam Hotel & Residence. Working Paper. FPP UNP.

Tanzila, Rizka (2026) Analisis Kegiatan Admin Housekeeping dalam Mendukung Kelancaran Administrasi Operasional di Grand Basko Hotel Padang. Working Paper. FPP UNP.

Tusadiyah, Halimah (2026) Hambatan Admin Engineering dalam Pengelolaan Administrasi untuk Mendukung Keefektifan Operasional Hotel di Grand Basko Hotel Padang. Working Paper. FPP UNP.

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Utami, Batina Yulia and Susanti, Lusi and Rusdinal, Rusdinal and Achyar, Novriyanti (2026) Transformational Leadership and Motivation’s Influence on Teacher Innovation and Job Satisfaction. Indonesian Research Journal in Education, 10 (1). pp. 170-184. ISSN 2580-5711

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Valen, Febri Aura (2026) Penanganan Kehabisan Produk dan Permintaan Khusus Tamu melalui Fleksibilitas Pelayanan di Coffee Corner Hotel Aston Batam and Residence. Working Paper. FPP UNP.

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Wahyuni, Anandhita Septi (2026) Prosedur Penyelenggaraan Buffet Iftar di Hotel Harper Premier Nagoya Batam. Working Paper. FPP UNP.

Walid, Ikhwalul (2026) Analisis Penerapan Standar Operasional Prosedur (SOP) Pembersihan Kamar Tamu di Departemen Housekeeping Aston Batam Hotel & Residences. Working Paper. FPP UNP.

Wangi, Sekar (2026) Laporan Studi Kasus di Hotel Aston Batam Hotel & Residence. Working Paper. FPP UNP.

Welky, Muhammad Revan De (2026) Standar Operasional Prosedur Administrasi Housekeeping dalam mendukung Operasional Hotel di The Axana Hotel Padang. Working Paper. FPP UNP.

Wulandari, Gita (2026) Keterlambatan Sinkronisasi Sistem Reservasi dengan Online Travel Agent (OTA) pada Departemen Front Office di Hotel Mercure Padang. Working Paper. FPP UNP.

Y

Yuningsih, Revinda (2026) Laporan Studi Kasus di The Premiere Hotel Pekanbaru. Working Paper. FPP UNP.

Yunius, Indah Shalsabilla (2026) Implementasi Pelayanan Ala Carte pada Saat Okupansi Tinggi di Basil Restoran Aston Batam Hotel & Residence. Working Paper. FPP UNP.

Yusra, Dinda Mutia (2026) Sistem Operasional Laundry Section pada Departmen Housekeeping di Hotel Mercure Padang. Bachelor/Skripsi thesis, Universitas Negeri Padang.

Z

Zahara, Leni and Salamaini, Salamaini and Akmal, Atika Ulya and Yenti, Yesni and Fitrianni, Indri (2026) Designing e-Learning-Based IPAS Learning Tools Using Flipbook Media. Jurnal Penelitian Pendidikan IPA, 12 (3): -. pp. 635-641. ISSN -

Zahra, Anna (2026) Peran Banquet dalam Mendukung Kelancaran Event untuk Kepuasan Tamu di JW Marriott Hotel Jakarta. Working Paper. FPP UNP.

Zahrah, Afiqo (2026) Pengaruh Pelaksanaan Standar Operasional Prosedur (SOP) Hygience & Sanitasi Personal serta Penyimpanan Bahan Baku terhadap Produktivitas Food & Beverage Product di Royal Asnof Hotel Pekanbaru. Working Paper. FPP UNP.

Zaima, Silvina Putri (2026) Analisis Penerapan Service Excellence oleh Waiterss dalam Meningkatkan Kepuasan Tamu pada Departmen Food and Beverage Service di The ZHM Premiere Hotel Padang. Working Paper. FPP UNP.

Zen, Hafshah Aulia (2026) Analisis Kendala Prosedur Check-In pada Saat High Occupancy oleh FDA: Studi Kasus di Harris Resort Waterfront Batam. Working Paper. FPP UNP.

Zidan, Ahmad (2026) Analisis Pelaksanaan Sequence of Service oleh Waiter pada Departemen Food & Beverage Service: Studi Kasus pada Rocksalt Beach Club, Harris Resort Barelang Batam. Working Paper. FPP UNP.