<mets:mets OBJID="eprint_47612" LABEL="Eprints Item" xsi:schemaLocation="http://www.loc.gov/METS/ http://www.loc.gov/standards/mets/mets.xsd http://www.loc.gov/mods/v3 http://www.loc.gov/standards/mods/v3/mods-3-3.xsd" xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance" xmlns:mods="http://www.loc.gov/mods/v3" xmlns:mets="http://www.loc.gov/METS/" xmlns:xlink="http://www.w3.org/1999/xlink"><mets:metsHdr CREATEDATE="2026-10-08T16:10:42Z"><mets:agent ROLE="CUSTODIAN" TYPE="ORGANIZATION"><mets:name>Repository Universitas Negeri Padang</mets:name></mets:agent></mets:metsHdr><mets:dmdSec ID="DMD_eprint_47612_mods"><mets:mdWrap MDTYPE="MODS"><mets:xmlData><mods:titleInfo><mods:title>Pengaruh Kualitas Pelayanan terhadap Revisit&#13;
Intention di Emersia Hotel &amp; Resort Batusangkar</mods:title></mods:titleInfo><mods:name type="personal"><mods:namePart type="given">Nurul Azizah</mods:namePart><mods:namePart type="family">Arhdan</mods:namePart><mods:role><mods:roleTerm type="text">author</mods:roleTerm></mods:role></mods:name><mods:abstract>Penelitian ini dilatarbelakangi oleh rendahnya revisit intention di Emersia Hotel &amp; Resort Batusangkar. Penelitian bertujuan untuk menganalisis pengaruh pengaruh kualitas pelayanan terhadap revisit intention di Emersia Hotel &amp; Resort Batusangkar. Penelitian ini digolongkan kepada penelitian kuantitatif dengan pendekatan assosiatif bentuk hubungan kausal menggunakan metode survey. Data yang digunakan adalah data primer dan data sekunder, menggunakan teknik komunikasi tidak langsung dengan cara menyebarkan kuesioner kepada 135 responden menggunakan skala likert lalu data diolah dengan cara metabulasi data dan deskripsi data menggunakan program SPSS versi 26.00.  Hasil penelitian menunjukkan bahwa variabel kualitas pelayanan (X) berada pada kategori baik dengan persentase 71,19%, dan variabel revisit intention (Y) berada pada kategori baik dengan persentase 68,81%. Hasil analisis regresi linear sederhana menunjukkan bahwa kualitas pelayanan memiliki pengaruh yang signifikan terhadap revisit intention. Artinya revisit intention Emersia Hotel &amp; Resort Batusangkar dipengaruhi oleh kualitas pelayanan.</mods:abstract><mods:classification authority="lcc">HD28 Management. Industrial Management</mods:classification><mods:originInfo><mods:dateIssued encoding="iso8601">2025-08-05</mods:dateIssued></mods:originInfo><mods:originInfo><mods:publisher>Universitas Negeri Padang;Manajemen Perhotelan FPP UNP</mods:publisher></mods:originInfo><mods:genre>Thesis</mods:genre></mets:xmlData></mets:mdWrap></mets:dmdSec><mets:amdSec ID="TMD_eprint_47612"><mets:rightsMD ID="rights_eprint_47612_mods"><mets:mdWrap MDTYPE="MODS"><mets:xmlData><mods:useAndReproduction>
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