?url_ver=Z39.88-2004&rft_val_fmt=info%3Aofi%2Ffmt%3Akev%3Amtx%3Adc&rft.relation=https%3A%2F%2Frepository.unp.ac.id%2Fid%2Feprint%2F46082%2F&rft.title=Analisis+Prosedur+Penanganan+Kamar+Suite+Room+oleh+Room+Attendant%3A+Studi+Kasus+pada+Departemen+Housekeeping+di+Harris+Resort+Barelang+Batam&rft.creator=Hadi%2C+Fadil+Abdul&rft.subject=Hoaspitality+Management&rft.description=Departemen+Housekeeping%2C+khususnya+Room+Section%2C+berperan+dalam+menjaga+kebersihan%2C+kerapian%2C+kenyamanan%2C+keamanan%2C+dan+kesiapan+kamar+tamu+sesuai+Standar+Operasional+Prosedur+(SOP).+Salah+satu+tugas+utama+Room+Attendant+adalah+menangani+Suite+Room+sesuai+standar+hotel.+Penelitian+ini+bertujuan+menganalisis+prosedur+penanganan+Suite+Room+oleh+Room+Attendant+pada+Departemen+Housekeeping+di+HARRIS+Resort+Barelang+Batam.+Penelitian+menggunakan+pendekatan+kualitatif+dengan+metode+studi+kasus.+Data+diperoleh+melalui+observasi+selama+Praktik+Lapangan+Industri+(PLI)%2C+wawancara+dengan+Housekeeping+Supervisor%2C+Floor+Supervisor%2C+dan+Room+Attendant%2C+serta+dokumentasi.+Analisis+data+menggunakan+model+Miles%2C+Huberman%2C+dan+Salda%C3%B1a+yang+meliputi+kondensasi+data%2C+penyajian+data%2C+serta+penarikan+kesimpulan+dan+verifikasi.+Hasil+penelitian+menunjukkan+bahwa+prosedur+penanganan+Suite+Room+telah+dilaksanakan+sesuai+SOP%2C+meliputi+persiapan+trolley%2C+pemeriksaan+status+kamar%2C+entering+guest+room%2C+pembersihan+kamar%2C+penggantian+linen+dan+bed+making%2C+pengisian+amenities%2C+final+inspection%2C+serta+pembaruan+status+kamar.+Kendala+yang+dihadapi+meliputi+tingginya+tingkat+hunian+hotel%2C+keterbatasan+waktu%2C+luas+dan+kelengkapan+fasilitas+Suite+Room%2C+serta+perlunya+koordinasi+dengan+Front+Office%2C+Laundry%2C+dan+Engineering.+Upaya+yang+dilakukan+antara+lain+meningkatkan+kesiapan+peralatan%2C+memastikan+ketersediaan+linen+dan+amenities%2C+memperkuat+koordinasi+antardepartemen%2C+melakukan+final+inspection%2C+serta+evaluasi+SOP+secara+berkala.+Berdasarkan+hasil+penelitian+dapat+disimpulkan+bahwa+prosedur+penanganan+Suite+Room+oleh+Room+Attendant+di+HARRIS+Resort+Barelang+Batam+telah+berjalan+sesuai+SOP.+Penerapan+SOP+secara+konsisten+mendukung+kualitas+kamar%2C+efektivitas+operasional+Housekeeping%2C+dan+kepuasan+tamu.&rft.publisher=FPP+UNP&rft.date=2026&rft.type=Monograph&rft.type=NonPeerReviewed&rft.format=text&rft.language=en&rft.identifier=https%3A%2F%2Frepository.unp.ac.id%2Fid%2Feprint%2F46082%2F1%2F4_Fadil%2520Abdul%2520Hadi_24135014_2026.pdf&rft.identifier=++Hadi%2C+Fadil+Abdul++(2026)+Analisis+Prosedur+Penanganan+Kamar+Suite+Room+oleh+Room+Attendant%3A+Studi+Kasus+pada+Departemen+Housekeeping+di+Harris+Resort+Barelang+Batam.++Working+Paper.+FPP+UNP.+++++