?url_ver=Z39.88-2004&rft_val_fmt=info%3Aofi%2Ffmt%3Akev%3Amtx%3Adc&rft.relation=https%3A%2F%2Frepository.unp.ac.id%2Fid%2Feprint%2F45949%2F&rft.title=Penanganan+Keluhan+Tamu+terhadap+Hama+Lalat+dan+Nyamuk+melalui+Optimasi+Hygiene+dan+Sanitasi+Area+Bar+di+Four+Point+by+Sheraton+Batam&rft.creator=Syakib%2C+Lexi+Andrean&rft.subject=Hoaspitality+Management&rft.description=Best+Brews+Bar+di+Four+Points+by+Sheraton+Batam+mengusung+konsep+semi-outdoor+urban+pub+yang+berbatasan+langsung+dengan+lanskap+taman+luar+gedung.+Konsep+ini+menghadirkan+tantangan+operasional+berupa+potensi+gangguan+hama+lalat+pada+sore+hari+akibat+aroma+bahan+manis+(high+sugar+content)+serta+nyamuk+pada+malam+hari+dari+area+vegetasi%2C+yang+berisiko+menurunkan+kepuasan+pelanggan+(Guest+Satisfaction+Score+%2F+GSS).+Penelitian+studi+kasus+ini+bertujuan+untuk+mengevaluasi+implementasi+hygiene+perorangan+dan+sanitasi+area+kerja%2C+mengidentifikasi+titik+rawan+perindukan+hama+(critical+control+points)%2C+serta+merumuskan+strategi+pengendalian+hama+yang+efektif+guna+meminimalisir+keluhan+tamu.+Data+dikumpulkan+melalui+teknik+triangulasi+yang+meliputi+observasi+partisipatif+pasif+pada+operasional+harian+bar%2C+wawancara+mendalam+(in-depth+interview)+bersama+F%26B+Manager%2C+Head+Bartender%2C+dan+teknisi+vendor+Pest+Control%2C+serta+studi+dokumentasi+(daily+cleaning+checklist+dan+ulasan+tamu).+Hasil+studi+menunjukkan+bahwa+kemunculan+hama+dipicu+oleh+kelalaian+kecil+saat+jam+sibuk+(peak+hours)%2C+seperti+wadah+fruit+garnish+yang+dibiarkan+terbuka%2C+penundaan+pembersihan+tumpahan+manis+di+mixing+station%2C+genangan+air+di+floor+drain%2C+serta+posisi+Insect+Killer+Lamp+yang+terlalu+dekat+dengan+area+perakitan+minuman.+Implikasi+dari+penelitian+ini+merekomendasikan+penerapkan+prosedur+clean-as-you-go+secara+ketat%2C+penggunaan+wadah+garnish+akrilik+penutup+otomatis%2C+reposisi+Insect+Killer+Lamp+ke+area+transisi+(entry+point)%2C+penggunaan+cairan+pembersih+meja+beraroma+serai+(citronella%2Flemon+grass)+sebagai+repellent+alami%2C+serta+deep+cleaning+saluran+pembuangan+air+secara+berkala.&rft.publisher=FPP+UNP&rft.date=2026&rft.type=Monograph&rft.type=NonPeerReviewed&rft.format=text&rft.language=en&rft.identifier=https%3A%2F%2Frepository.unp.ac.id%2Fid%2Feprint%2F45949%2F1%2F4_Lexi%2520Andrean%2520Syakib_24135147_2026.pdf&rft.identifier=++Syakib%2C+Lexi+Andrean++(2026)+Penanganan+Keluhan+Tamu+terhadap+Hama+Lalat+dan+Nyamuk+melalui+Optimasi+Hygiene+dan+Sanitasi+Area+Bar+di+Four+Point+by+Sheraton+Batam.++Working+Paper.+FPP+UNP.+++++