?url_ver=Z39.88-2004&rft_val_fmt=info%3Aofi%2Ffmt%3Akev%3Amtx%3Adissertation&rft.au=Yunus%2C+Sabri&rft.aufirst=Sabri&rft.aulast=Yunus&rft.date=7+October+2025&rft.title=Pengaruh+Perceived+Service+Quality+Terhadap+Kualitas+Pelayanan+di+Aston+Batam+Hotel+%26+Residence.&rft.inst=Universitas+Negeri+Padang&rft.degree=Bachelor%2FSkripsi