?url_ver=Z39.88-2004&rft_val_fmt=info%3Aofi%2Ffmt%3Akev%3Amtx%3Adissertation&rft.aulast=Marsalena&rft.au=Marsalena%2C+Marsalena&rft.aufirst=Marsalena&rft.inst=Universitas+Negeri+Padang&rft.date=February+2017&rft.degree=Bachelor%2FSkripsi&rft.title=Pengaruh+Kualitas+Pelayanan+dan+Relationship+Marketing+terhadap+Loyalitas+Nasabah+Bank+Nagari+Cabang+Simpang+Empat