<mets:mets xsi:schemaLocation="http://www.loc.gov/METS/ http://www.loc.gov/standards/mets/mets.xsd http://www.loc.gov/mods/v3 http://www.loc.gov/standards/mods/v3/mods-3-3.xsd" OBJID="eprint_42953" LABEL="Eprints Item" xmlns:mods="http://www.loc.gov/mods/v3" xmlns:xlink="http://www.w3.org/1999/xlink" xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance" xmlns:mets="http://www.loc.gov/METS/"><mets:metsHdr CREATEDATE="2026-06-14T09:40:05Z"><mets:agent TYPE="ORGANIZATION" ROLE="CUSTODIAN"><mets:name>Repository Universitas Negeri Padang</mets:name></mets:agent></mets:metsHdr><mets:dmdSec ID="DMD_eprint_42953_mods"><mets:mdWrap MDTYPE="MODS"><mets:xmlData><mods:titleInfo><mods:title>Tinjauan Tingkat Kepuasan Nasabah pada Costumer Service Bank Nagari Cabang Pasar Raya Padang</mods:title></mods:titleInfo><mods:name type="personal"><mods:namePart type="given">Tri Lara</mods:namePart><mods:namePart type="family">Irari</mods:namePart><mods:role><mods:roleTerm type="text">author</mods:roleTerm></mods:role></mods:name><mods:abstract>Penelitian 1111 bertujuan untuk tinjauan tingkat kepuasan nasabah pada Costumer Service Bank Nagari Cabang Pasar Raya Padang. Jenis penelitian yang digunakan adalah penelitian deskriptif dengan teknik pengumpulan data yang digunakan adalah kuesioner , penelitian dilakukan di Bank Nagari Cabang Pasar Raya Padang. Ternuan penelitian ini rnengungkapkan bahwa dari 5 indikator Tingkat Kepuasan Nasabah yang diteliti , Indikator tertinggi tcrdapat pada indikator Relation Officer dengan TCR 68,93% dan tcrendah Terdapat Pada Deskman dengan TCR 63,35% jadi dalarn penelitian ini relation officer atas hasil pelayanan yang membuat nasabah merasa puas dalam Costumer Service.</mods:abstract><mods:classification authority="lcc">H Social Sciences (General)</mods:classification><mods:originInfo><mods:dateIssued encoding="iso8601">2018</mods:dateIssued></mods:originInfo><mods:originInfo><mods:publisher>Universitas Negeri Padang;Manajemen FE UNP</mods:publisher></mods:originInfo><mods:genre>Thesis</mods:genre></mets:xmlData></mets:mdWrap></mets:dmdSec><mets:amdSec ID="TMD_eprint_42953"><mets:rightsMD ID="rights_eprint_42953_mods"><mets:mdWrap MDTYPE="MODS"><mets:xmlData><mods:useAndReproduction>
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    </mods:useAndReproduction></mets:xmlData></mets:mdWrap></mets:rightsMD></mets:amdSec><mets:fileSec><mets:fileGrp USE="reference"><mets:file OWNERID="https://repository.unp.ac.id/id/eprint/42953/1/final_B1_07_TRI_LALA_IRARI_14134071_3023_2018.pdf" ID="eprint_42953_85969_1" SIZE="1450702" MIMETYPE="application/pdf"><mets:FLocat LOCTYPE="URL" xlink:href="https://repository.unp.ac.id/id/eprint/42953/1/final_B1_07_TRI_LALA_IRARI_14134071_3023_2018.pdf" xlink:type="simple"></mets:FLocat></mets:file></mets:fileGrp></mets:fileSec><mets:structMap><mets:div ADMID="TMD_eprint_42953" DMDID="DMD_eprint_42953_mods"><mets:fptr FILEID="eprint_42953_document_85969_1"></mets:fptr></mets:div></mets:structMap></mets:mets>