?url_ver=Z39.88-2004&rft_val_fmt=info%3Aofi%2Ffmt%3Akev%3Amtx%3Adissertation&rft.aulast=Fernanda&rft.au=Fernanda%2C+Renzy+Oclaw&rft.aufirst=Renzy+Oclaw&rft.inst=Universitas+Negeri+Padang&rft.date=6+August+2023&rft.degree=Diploma%2FTugas+Akhir&rft.title=Tinjauan+Kualitas+Pelayanan+di+PT.Bank+Nagari+Cabang+Pembantu+Simpang+Haru