?url_ver=Z39.88-2004&rft_val_fmt=info%3Aofi%2Ffmt%3Akev%3Amtx%3Adissertation&rft.aulast=Lestari&rft.au=Lestari%2C+Nita&rft.aufirst=Nita&rft.inst=Universitas+Negeri+Padang&rft.date=6+September+2021&rft.degree=Diploma%2FTugas+Akhir&rft.title=Penilaian+Kualitas+Pelayanan+Nasabah+pada+Bank+Nagari+Cabang+Pembantu+Universitas+Negeri+Padang