<mets:mets xsi:schemaLocation="http://www.loc.gov/METS/ http://www.loc.gov/standards/mets/mets.xsd http://www.loc.gov/mods/v3 http://www.loc.gov/standards/mods/v3/mods-3-3.xsd" OBJID="eprint_42604" LABEL="Eprints Item" xmlns:mods="http://www.loc.gov/mods/v3" xmlns:xlink="http://www.w3.org/1999/xlink" xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance" xmlns:mets="http://www.loc.gov/METS/"><mets:metsHdr CREATEDATE="2026-05-19T18:50:54Z"><mets:agent TYPE="ORGANIZATION" ROLE="CUSTODIAN"><mets:name>Repository Universitas Negeri Padang</mets:name></mets:agent></mets:metsHdr><mets:dmdSec ID="DMD_eprint_42604_mods"><mets:mdWrap MDTYPE="MODS"><mets:xmlData><mods:titleInfo><mods:title>Tinjauan Kualitas Pelayanan Publik SAMSAT Kota Payakumbuh</mods:title></mods:titleInfo><mods:name type="personal"><mods:namePart type="given">Amalina Azizah</mods:namePart><mods:namePart type="family">Munandar</mods:namePart><mods:role><mods:roleTerm type="text">author</mods:roleTerm></mods:role></mods:name><mods:abstract>Penelitian ini bertujuan untuk mengetahui bagaimana tinjauan kualitas pelayanan publik pada Kantor SAMSAT Kota Payakumbuh. Bentuk dari penelitian ini adalah deskriptif dengan pendekatan kuantitatif yang bertujuan untuk mendapatkan gambaran atau menganalisis mengenai Kualitas Pelayanan Publik pada Kantor SAMSAT Kota Payakumbuh. Penelitian ini menggambarkan tentang bagaimana kualitas pelayanan publik di Kantor SAMSAT Kota Payakumbuh. Teknik pengumpulan data melalui kuesioner yang dibagikan kepada wajib pajak. Data dikumpulkan langsung dari wajib pajak di Kantor SAMSAT Kota Payakumbuh. Berdasarkan hasil penelitian, Bukti Nyata, Keandalan, Daya Tanggap, Jaminan, dan Empati petugas SAMSAT dalam melayani wajib pajak sudah berjalan maksimal dan dapat memuaskan wajib pajak di Kantor SAMSAT Kota Payakumbuh.</mods:abstract><mods:classification authority="lcc">HB Economic Theory</mods:classification><mods:originInfo><mods:dateIssued encoding="iso8601">2022-11</mods:dateIssued></mods:originInfo><mods:originInfo><mods:publisher>Universitas Negeri padang;MANAJEMEN PAJAK FE UNP</mods:publisher></mods:originInfo><mods:genre>Thesis</mods:genre></mets:xmlData></mets:mdWrap></mets:dmdSec><mets:amdSec ID="TMD_eprint_42604"><mets:rightsMD ID="rights_eprint_42604_mods"><mets:mdWrap MDTYPE="MODS"><mets:xmlData><mods:useAndReproduction>
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    </mods:useAndReproduction></mets:xmlData></mets:mdWrap></mets:rightsMD></mets:amdSec><mets:fileSec><mets:fileGrp USE="reference"><mets:file OWNERID="https://repository.unp.ac.id/id/eprint/42604/1/final_B1_07_AMALINA_AZIZAH_MUNANDAR_19233017_105_2023.pdf" ID="eprint_42604_85263_1" SIZE="475761" MIMETYPE="application/pdf"><mets:FLocat LOCTYPE="URL" xlink:href="https://repository.unp.ac.id/id/eprint/42604/1/final_B1_07_AMALINA_AZIZAH_MUNANDAR_19233017_105_2023.pdf" xlink:type="simple"></mets:FLocat></mets:file></mets:fileGrp></mets:fileSec><mets:structMap><mets:div ADMID="TMD_eprint_42604" DMDID="DMD_eprint_42604_mods"><mets:fptr FILEID="eprint_42604_document_85263_1"></mets:fptr></mets:div></mets:structMap></mets:mets>