?url_ver=Z39.88-2004&rft_val_fmt=info%3Aofi%2Ffmt%3Akev%3Amtx%3Adissertation&rft.aulast=Khayra&rft.au=Khayra%2C+Meisa+Puti&rft.aufirst=Meisa+Puti&rft.inst=Universitas+Negeri+Padang&rft.date=6+September+2022&rft.degree=Diploma%2FTugas+Akhir&rft.title=Analisis+Kepuasan+Pelanggan+Atas+Kualitas+Pelayanan+PDAM+Kota+Bukittinggi