<mets:mets xsi:schemaLocation="http://www.loc.gov/METS/ http://www.loc.gov/standards/mets/mets.xsd http://www.loc.gov/mods/v3 http://www.loc.gov/standards/mods/v3/mods-3-3.xsd" OBJID="eprint_42228" LABEL="Eprints Item" xmlns:mods="http://www.loc.gov/mods/v3" xmlns:xlink="http://www.w3.org/1999/xlink" xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance" xmlns:mets="http://www.loc.gov/METS/"><mets:metsHdr CREATEDATE="2026-05-18T18:40:37Z"><mets:agent TYPE="ORGANIZATION" ROLE="CUSTODIAN"><mets:name>Repository Universitas Negeri Padang</mets:name></mets:agent></mets:metsHdr><mets:dmdSec ID="DMD_eprint_42228_mods"><mets:mdWrap MDTYPE="MODS"><mets:xmlData><mods:titleInfo><mods:title>Analisis Persepsi Nasabah Atas Kualitas Pelayanan PT. Bank Nagari Cabang Pembantu Tigo Nagari Kecamatan Tigo Nagari Kabupaten Pasaman.</mods:title></mods:titleInfo><mods:name type="personal"><mods:namePart type="given">Popit</mods:namePart><mods:namePart type="family">Putri</mods:namePart><mods:role><mods:roleTerm type="text">author</mods:roleTerm></mods:role></mods:name><mods:abstract>Tugas akhir yang memuat judul “Analisis Persepsi Nasabah Atas Kualitas Pelayanan PT. Bank Nagari Cabang Pembantu Tigo Nagari Kecamatan Tigo Nagari Kabupaten Pasaman”. Dari judul diatas dapat dilihat bahwa masalah utama yang muncul adalah Persepsi Nasabah Atas Kualitas Pelayanan PT. Bank Nagari Cabang Pembantu Tigo Nagari. Untuk mengukur persepsi nasabah atas kualitas pelayanan dapat dilihat dari sudut dimensi tangibles (bukti fisik), empathy (empati), Reliability (kehandalan) Responsiveness (Daya tanggap), dan Assurance (jaminan). Penelitian ini dilakukan pada bulan November – Desember 2017. Penelitian ini bertemat di PT. Bank Nagari Cabang Pembantu Tigo Nagari yang beralamat di Kecamatan Tigo Nagari Kabupaten Pasaman. Jenis penelitian yang digunakan adalah deskriptif. Populasi dalam penelitian ini adalah seluruh nasabah Bank Nagari Cabang Pembantu Tigo Nagari tahun 2016 yang berjumlah 4.886 nasabah. Dalam penelitian ini jenis data yang digunakan adalah data primer dan data sekunder. Teknik analisis yang digunakan untuk menganalisis penelitian ini adalah analisis deskriptif</mods:abstract><mods:classification authority="lcc">HE Transportation and Communications</mods:classification><mods:classification authority="lcc">HJ Public Finance</mods:classification><mods:originInfo><mods:dateIssued encoding="iso8601">2018</mods:dateIssued></mods:originInfo><mods:originInfo><mods:publisher>Universitas Negeri Padang;D3 Manajemen Perdagangan FE UNP</mods:publisher></mods:originInfo><mods:genre>Thesis</mods:genre></mets:xmlData></mets:mdWrap></mets:dmdSec><mets:amdSec ID="TMD_eprint_42228"><mets:rightsMD ID="rights_eprint_42228_mods"><mets:mdWrap MDTYPE="MODS"><mets:xmlData><mods:useAndReproduction>
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    </mods:useAndReproduction></mets:xmlData></mets:mdWrap></mets:rightsMD></mets:amdSec><mets:fileSec><mets:fileGrp USE="reference"><mets:file OWNERID="https://repository.unp.ac.id/id/eprint/42228/1/final_B1_07_POPIT_PUTRI_14134083_1766_2018.pdf" ID="eprint_42228_84518_1" SIZE="2282869" MIMETYPE="application/pdf"><mets:FLocat LOCTYPE="URL" xlink:href="https://repository.unp.ac.id/id/eprint/42228/1/final_B1_07_POPIT_PUTRI_14134083_1766_2018.pdf" xlink:type="simple"></mets:FLocat></mets:file></mets:fileGrp></mets:fileSec><mets:structMap><mets:div ADMID="TMD_eprint_42228" DMDID="DMD_eprint_42228_mods"><mets:fptr FILEID="eprint_42228_document_84518_1"></mets:fptr></mets:div></mets:structMap></mets:mets>