?url_ver=Z39.88-2004&rft_val_fmt=info%3Aofi%2Ffmt%3Akev%3Amtx%3Adissertation&rft.aulast=Octaviani&rft.au=Octaviani%2C+Winda&rft.aufirst=Winda&rft.title=Pengaruh+Customer+Relationship+Management+(CRM)+Terhadap+Loyalitas+Nasabah+Tabungan+pada+Bank+Nagari+Cabang+Aur+Kuning+di+Kota+Bukittinggi&rft.degree=Bachelor%2FSkripsi&rft.inst=Universitas+Negeri+Padang&rft.date=February+2018