Putri, Yosalina Yanda and Achyar, Novriyanti and Syahril, Syahril and Utama, Hendri Budiman  (2025) The Relationship Between Service Quality and Student Satisfaction in the Process of Submitting Letters to the Directorate of Academic Affairs at Padang State University.  Student International Journal of Education (SIJE), 2 (2).  pp. 248-252.  ISSN 3089-1078