Items where Author is "Ruslan, Reza Patria"

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Thesis

Ruslan, Reza Patria (2014) Pengaruh Kepuasan Pelanggan (Costomer Satisfaction), Rintangan Beralih (SwitchingBarrier) dan Penanganan (Voice) Keluhan Terhadap Loyalitas Pelanggan XL Prabayar di Kota Padang. Skripsi thesis, Universitas Negeri Padang.

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