Items where Author is "Ridha, Rachmatika"

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Thesis

Ridha, Rachmatika (2014) Analisis Perbaikan Kualitas Pelayanan Penumpang Pesawat Udara Menggunakan Metode Quality Function Deployment ( Studi Kasus Maskapai Penerbangan Garuda ). Skripsi thesis, Universitas Negeri Padang.

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