Items where Author is "Katija, Krisvina"

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Katija, Krisvina (2012) Pengaruh Biaya Beralih (Switching Cost) dan Kualitas Jasa Terhadap Loyalitas Pelanggan Pengguna Operator Seluler IM3 di Kota Padang. Skripsi thesis, Universitas Negeri Padang.

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