Items where Author is "Ikbal, Naufalia"

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Ikbal, Naufalia (2020) Analisis Kepuasan Pasien BPJS Terhadap Kualitas Pelayanan di Instalasi Rawat Inap Bangsal Penyakit Dalam RSUP. M. Djamil Padang Menggunakan Importance Performance Analysis. Skripsi thesis, Universitas Negeri Padang.

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