Items where Author is "Hidayat, Ghinaa Rahmah"

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Thesis

Hidayat, Ghinaa Rahmah (2017) Pelaksanaan Service Excellent oleh Customer Service Berbasis SOP (Standar Operasional Prosedur) pada PT. Bank Rakyat Indonesia (Persero) Tbk. Unit Tabing Cabang Padang. Skripsi thesis, Universitas Negeri Padang.

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