Items where Author is "Arni, Rahma Novi"

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Arni, Rahma Novi (2017) Analisis Kepuasan Pasien Rawat Inap Peserta BPJS Kesehatan Terhadap Pelayanan Rumah Sakit  Menggunakan Metode Importance Performance Analysis (Studi Kasus RSUD Prof.Dr. M.A Hanafiah  Batusangkar). Skripsi thesis, Universitas Negeri Padang.

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