Karma, Ramadhan Eko (2014) Pengaruh Kualitas Layanan dan Penanganan Keluhan Terhadap Kepuasan Pelanggan PLN di Kota Padang. Skripsi thesis, Universitas Negeri Padang.
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| Item Type: | Thesis (Skripsi) |
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| Subjects: | H Social Sciences > HD Industries. Land use. Labor > HD28 Management. Industrial Management |
| Divisions: | Fakultas Ekonomi > Akuntansi - S1 |
| Depositing User: | Mrs. Dina Aulia Sari |
| Date Deposited: | 15 Jun 2017 05:01 |
| Last Modified: | 15 Jun 2017 05:01 |
| URI: | http://repository.unp.ac.id/id/eprint/3726 |
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