Hidayat, Nurul (2018) Analisis Peninngkatakn Kualitas Pelayanan di Perpustakaan Universitas Negeri Padang (UNP) Dengan mengintegrasi LibQual dan Kano ke dalam QFD. Skripsi thesis, Universitas Negeri Padang.
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Item Type: | Thesis (Skripsi) |
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Subjects: | H Social Sciences > H Social Sciences (General) H Social Sciences > HD Industries. Land use. Labor > HD61 Risk Management |
Divisions: | Fakultas Ekonomi > Manajemen - S1 |
Depositing User: | Fitri Yelli |
Date Deposited: | 20 Feb 2019 06:44 |
Last Modified: | 20 Feb 2019 06:44 |
URI: | http://repository.unp.ac.id/id/eprint/20988 |
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